Frequently asked questions

Yes — Vagiclav is safe when used as directed. Insert vaginally before bed (do not swallow), follow the course length printed on the bottle, and pause during your period. If you have a medical condition, take prescription medications, are pregnant or breastfeeding, please consult your doctor before use.

Vagiclav PH Balancing Inserts have no side effects for 99% of users. If you experience irritation or discomfort, stop using and WhatsApp us so we can help. Some discharge as the capsule dissolves is completely normal and expected — that's the insert doing its job.

It depends on the reason you're using it. For balancing your pH after your period to clear unwanted odor: just two capsules — one each night for two nights. For yeast infection or vaginal odor outside of your period: insert one per night until your condition improves — usually 3–4 capsules (one per night) is sufficient, but every body is different. WhatsApp us if you're unsure.

Vagiclav capsules are inserted vaginally — DO NOT SWALLOW. Wash your hands first, then gently insert one capsule before bed. We recommend lying down so the capsule dissolves and works overnight. Use a panty liner — some discharge as the capsule dissolves is normal and expected. Follow the course length printed on the bottle.

Most customers report noticeable improvement within 3–7 nights of consistent use. For best long-term results, complete the full course as directed on the bottle. Individual results vary based on the underlying concern.

No — pause your course during your period and resume after your cycle ends. Menstrual flow will wash the capsule out before it can dissolve and work properly.

Do not use Vagiclav if you are pregnant, trying to conceive, or breastfeeding. If you have a medical condition, take prescription medications, or have an IUD, please consult your doctor before use. We're happy to share the ingredient list via WhatsApp for your doctor to review.

No. If you have heart disease, we ask that you do not use Vagiclav. Please consult your cardiologist about feminine wellness options that are safe for you. We're happy to share the ingredient list via WhatsApp so your doctor can review it.

Yes — many of our customers are diabetic and use Vagiclav as part of their wellness routine without issue. As always, if you have concerns about how it might fit with your current medication, WhatsApp us for the ingredient list and share it with your doctor.

Yes — many women managing PCOS use Vagiclav for the itching and vaginal odor that can come with the condition. PCOS often disrupts your natural balance, and Vagiclav's pH-balancing formula is designed to support exactly that kind of wellness concern.

Yes — discharge during a course is completely normal. As the capsule dissolves, you'll see a chalky or yellowish discharge for the next morning or so. This is the capsule doing its job. Wear a panty liner and rinse with warm water (no soap inside) in the morning.

The applicator is optional but recommended — it makes insertion easier, more hygienic, and more comfortable. It's reusable and easy to clean. Just $200 JMD (~$2 USD), and you can add it to any order or buy it on its own from the applicator page. If you prefer manual insertion with clean hands, that works perfectly fine too.

Vagiclav is formulated to support women dealing with vaginal odor (including the persistent "fishy" smell often linked to bacterial imbalance), recurring yeast concerns, unusual discharge, itching, and after-period discomfort.

Vagiclav is a wellness supplement that supports your body's natural balance. For diagnosed medical conditions, we always recommend consulting your healthcare provider. Many customers use Vagiclav alongside their doctor's guidance for ongoing wellness support.

You may have a yeast infection if you notice a thick, clumpy discharge with a raw smell or a very strong odor, often accompanied by itching. If you're unsure, we always recommend consulting your healthcare provider for a proper diagnosis. You can also WhatsApp us with your questions and we'll do our best to guide you discreetly.

No — it is not normal to have a strong odor after your period that lasts 2–3 days to clear up. After each cycle, your vagina should return to feeling fresh. If you regularly experience persistent post-period odor, it can be a sign your pH is out of balance — which is exactly what Vagiclav is designed to help with.

Yes — this is one of the most common reasons customers reach for Vagiclav. Many women report a significant difference in post-period freshness within their first course.

We accept secure card payments via our eZeePayments hosted checkout (Visa, Mastercard, NCB Keycard), and bank transfer. Just place your order online — for card, you'll be taken to a secure payment page; for bank transfer, we'll send you the details via WhatsApp or email. Payment must be confirmed before your order is dispatched or delivered — we don't offer cash on delivery.

No. All orders are paid in advance — either by card via our secure checkout or by bank transfer. Once payment is confirmed, your order ships (or for Maypen customers, is scheduled for the upcoming Saturday delivery).

The 20ml bottle ($1,600 JMD / ~$10.50 USD) contains 12 capsules — a great starter size for first-time customers or a short course. The 60ml bottle ($4,600 JMD / ~$30 USD) contains 60 capsules — the best value for a complete course, recurring use, or longer-term wellness routines.

WhatsApp us at +1 (658) 212-9681 for bulk pricing — we offer discounts on 3+ bottle orders.

Worldwide shipping from $1,600 JMD (~$10 USD) — delivers in 3–7 business days to the United States, Canada, the United Kingdom, the Caribbean, Europe, and beyond. Maypen, Clarendon: FREE delivery on Saturdays once payment is confirmed. Islandwide via Knutsford Express ($700 JMD / ~$5 USD) or Post Office ($400 JMD / ~$3 USD).

Maypen delivery: we deliver on Saturdays once payment is confirmed. Place your order earlier in the week and we'll deliver to you that Saturday. Knutsford Express to other parishes: 1–3 business days after payment confirms. Post Office islandwide: 2–5 business days. International orders: 3–7 business days depending on destination country and customs.

Maypen deliveries are made on Saturdays, once payment has been confirmed. If you order earlier in the week and your payment clears, you'll be on the schedule for that Saturday. Orders confirmed later in the week may roll over to the following Saturday. We'll always WhatsApp you to confirm your delivery slot.

Yes. All orders ship in plain, unlabelled packaging. The product name is never visible from the outside, and the bill of contents on the package doesn't mention Vagiclav.

Your privacy is paramount. We never share customer details, all messages are confidential, and packaging is completely discreet. WhatsApp conversations are encrypted end-to-end.

Absolutely. Message us on WhatsApp anytime — we answer questions personally and without judgement. We can also share the ingredient list if you'd like to check with your doctor first.